Forem Creators and Builders 🌱

Changelog: Contact Email and SMTP Settings customization

Hello Creators!

We have made a ton of improvements to your ability to customize your email settings and default emails throughout the site. These changes are rolling out to Forems this week. Would love to hear your feedback in the comments.

Customize default contact email address

Previously, noreply@forem.com was being used throughout the site as the default email address. This included support pages, code of conduct, terms of use, privacy policy, and the contacts page. Unfortunately, this created confusion for visitors and frustration for Creators.

Now, you can go to the emails section of /admin and specify your own contact email, which will automatically update any place through out the site that was being populated with noreply@forem.com. We recommend using a generic email box that you monitor for member care questions and inquires.

New email settings for specifying a contact email

Cloud Creators can now provide their own email server settings

Previously, Cloud Creators could not configure their own SMTP settings and were limited to only use the Forem managed SendGrid instance which required the from and reply to email addresses to be noreply@forem.com. This is still a good option for Creators who don’t want to setup their own email service. However, we heard from Creators who wanted more control of their own email settings. In addition, the way these settings were being used was not clear for our cloud partners.

Now, Cloud Creators can establish their own email server settings or chose to use the Forem managed SendGrid option.

If a Cloud Creator configures their own email server, they will also be able to setup the from and reply to email addresses. In addition, self-hosted Creators will be able to setup those email addresses as part of their SMTP configuration process.

Updated SMTP settings

Cleaned up settings location in /admin

As part of all these improvements, we took a lot at the layout of email options in the admin panel and rearranged these settings to make them more logical. In this case, we moved related email settings together and cleanup up some naming. In addition, we have been making improvements to the articles list in admin. Stay tuned to these pages, as we will be making a lot more improvements to /admin to make it easier to find the settings you need!

Top comments (6)

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akhil profile image
Akhil Naidu

This would really improve the Individual Forem Admin's experience which in turn can benefit the Forem users @easy SMTP configuration.

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lee profile image
Lee

I have successfully setup smtp with sendgrid on my Forems, works like a charm (just remember to use actual string 'apikey' in the username and not the actual sendgrid apikey like I did πŸ˜‚πŸ˜‚) Might save some head scratching for people like me who can't seem to read documentation properly!

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ellativity profile image
Ella (she/her/elle)

I would love to be able to pin this comment to the top of the discussion!

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lee profile image
Lee

Fanks! πŸ˜€

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ildi profile image
Ildi

Very good improvements, thank you for this update! I will report back any useful feedback I may have once I go through the email server settings process.

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ellativity profile image
Ella (she/her/elle)

Although many of these changes are geared towards hosted Forems, the simplification of the interface feels like a quality-of-life improvement for all Forem Admins! Thanks for this, @ridhwana_k, and thanks for sharing @jennieocken