Mailchimp integration doing nothing

#help #selfhost

I just integrated mailchimp with my self-hosted forem. On website, I can see that new subscribers are signing up. However, there is no activity on Mailchimp.

I'm not clear what the anticipated behavior is; are we supposed to automatically add audiences on mailchimp?

Top comments (6)

Balkrishna Pandey • Apr 29 '22

Issue fixed forget to run bundle exec sidekiq -c 2

Ella (she/her/elle) • Apr 27 '22

You'll need to add an audience to Mailchimp, unless you already have one you want to use.

Once you have an audience you want to use (whether you already had one set up or just created it), open Settings > Audience name and defaults
Copy and paste the Audience ID into the Main Newsletter field in /admin/customization/config > Newsletter > Main Newsletter

Balkrishna Pandey • Apr 27 '22 • Edited

Thats what I am doing, please take a look on screenshots, keys are masked, except for last 2 letters,

Ella (she/her/elle) • Apr 28 '22

This looks correct to me.

When you say

On website, I can see that new subscribers are signing up

I'm curious to understand how you can see that people are subscribing to your newsletter.

goglides.dev/onboarding will walk you through the new user onboarding process, where you can see that people can choose to opt-in to your newsletter (or not). Do you know for sure that people are opting in and not being added to Mailchimp?

Balkrishna Pandey • Apr 28 '22

I am using some test users to verify. This is what my notifications settings looks like at the moment, so this means, at least my users should be on mailchimp subscribers list I think, unless we have user role specific logic as well (superadmin vs normal user).