Forem Creators and Builders

Maarten Goddijn
Maarten Goddijn

Posted on • Updated on

RESOLVED: Yet another SMTP question

Hi everyone,

Here's a question about configuring SMTP for a selfhosted forem.

I know there are multiple topics about similar problems. But I have tried every possible solution that was named there. Without luck.

And now it's keeping me from making further progressions in setting up my selfhosted Forem...

What I've tried so far:
-following all the instructions in the admin docs
-changing the default_email in the .env file. As well as setting and unsetting it.
-setting up sendgrid. Both domain verification and single sender verification work fine.
-have used an SMTP tester tool as was linked by @akhil to test both the original and the sendgrid auth details. They also work fine.
-varying all the usual ports and varying the three auth options.

Everything seems to be set up correctly and/or return positive feedback. However, still no email invitations coming from my selfhosted forem arrive at the invitees/test users. Same goes for confirmation emails.

Now, I know using GitHub or Twitter OAuth can be a workaround, but I don't want to require any of my future users to register with those websites before they can access the community. So this is not an option.

Any solution or help troubleshooting is more than welcome! 🙏

RESOLVED:
It has resolved itself... or was somehow resolved behind the scenes ;-)

This morning (october 1st) i re-updated my Forem instance and now the problem has resolved! SMTP works, emails arrive.

Thanks anyway to everyone who has offered their assistance!

Hopefully this also goes for others who have encountered similar problems.

Discussion (12)

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ellativity profile image
Ella (she/her/elle)

Hey @maartengoddijn , @coffeecraftcode is looking into an answer for you here. Thank you for bearing with us.

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maartengoddijn profile image
Maarten Goddijn Author

🙏That's good news. Let me know if I can be of any help.

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coffeecraftcode profile image
Christina Gorton

Hey @maartengoddijn one of our engineers @maestromac can try to help you debug this issue but he would need to be made a Super Admin on your Forem.

If you would rather him not be a Super Admin here are some quick guesses on possible problems:

  • typo somewhere?
  • a field wasn't entered?
  • credential entered in an improper format?
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maartengoddijn profile image
Maarten Goddijn Author

Hi @coffeecraftcode ,

Thanks for your reply! No problem, I can make @maestromac superadmin for debugging for some time. Shall I send him a private message about the details or will he get in touch?

I think I have double checked the things on that list of possibilities more than once... But let's find out!

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maestromac profile image
Mac Siri

Hello! maybe I have a link to your forem so that I may sign up?

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maartengoddijn profile image
Maarten Goddijn Author

community.schoolofrajayoga.org/

I have just enabled Github oauth so you can sign up.

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Lee

Hello, just out of curiosity, what was the issue here? Is it now working?

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maartengoddijn profile image
Maarten Goddijn Author

Not yet. Nothing has been tried so far. I'm sure @maestromac will have time for it soon. Hopefully we'll find out then. Will share answers if I have them.

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maartengoddijn profile image
Maarten Goddijn Author • Edited on

@maestromac As you can read in the comment below, help is no longer necessary. Thanks though for offering your assistance!

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maartengoddijn profile image
Maarten Goddijn Author

Hi guys,

This morning i updated my Forem instance and now the problem has resolved! SMTP works, emails arrive.

Thanks anyway to everyone who has offered their assistance!

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maestromac profile image
Mac Siri

That's good to hear! Sorry I didn't get the chance to inspect it personally.

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Maarten Goddijn Author

Nevermind. That's sometimes just how things go.